Returns and refunds

Who and how activate the withdrawal?

The right of withdrawal is regulated pursuant to Legislative Decree 206/2005 if the customer-consumer (person who buys goods for purposes not related to his professional activity, or does not make the purchase by indicating in the order form with VAT number reference) has the right to withdraw from the contract of purchase for any reason. To exercise this right, the customer must send amazit.it a communication within 14 calendar days of receipt of the goods.

In case of return the product / s must be sent to:

Original Vintage Sunglasses S.r.l.

REGISTERED OFFICE: VIA ELVIRA NOTARI 16 - 80147 NAPLES

including the PRODUCT CODE and official invoice number. In case of exercise of the right of withdrawal, the Seller will reimburse all payments received from the Customer including any delivery costs incurred by the latter.

NOTE: Customers who purchase with a VAT number cannot exercise the right of withdrawal.

Withdrawal Process

Withdrawal right is in any case subject to following conditions (Article 67 of the Consumer Code): If delivery of goods has taken place, the consumer must return it or make it available to the professional or the person designated by him, according to methods and time required by contract. The deadline for returning the goods cannot in any case be less than ten working days from the date of goods receipt.

For the purposes of expiry of the term the goods are considered returned when they are delivered to the accepting post office or to the shipper. For contracts concerning the sale of goods, they have been delivered, the substantial integrity of goods to be returned is an essential condition for exercising the right of withdrawal. It is however sufficient that the good is returned in normal condition, as it has been kept and possibly used with the use of normal diligence. The only costs payable by the consumer for exercising the right of withdrawal pursuant to this article are the direct costs of returning the goods to the sender, where expressly provided for in the contract. If the right of withdrawal is exercised by the consumer in accordance with the provisions of section, the professional is obliged to reimburse the sums paid by consumer, including the sums paid as a deposit. The reimbursement must take place free of charge, in the shortest possible time and in any case within 14 calendar days from the date on which the professional became aware of the consumer exercising his right of withdrawal. Sums are intended to be reimbursed within the terms if they are actually returned, shipped or credited back with a value not later than the expiry of the previously indicated term. In the event that the payment has been made through bills of exchange, if these have not yet been presented for collection, they must be returned.

There is no provision for any reimbursement limitation towards the consumer of the amounts paid as a result of exercising the right of withdrawal. If the price of good or service, object of a contract referred to in this title, is wholly or partially covered by a credit granted to the consumer, by the professional or by a third party on the basis of an agreement between the latter and the professional, the credit agreement is considered terminated by law, without any penalty, in the event that the consumer exercises the right of withdrawal in accordance with the provisions of this article. The professional is obliged to communicate to the third party granting the credit that the right of withdrawal has been exercised by the consumer. Any sums paid by the third party who granted the credit for payment of the good or service until he has knowledge of the exercise of the right of withdrawal by the consumer are reimbursed to the third party by the professional, without any penalty, subject to the payment of accrued legal interests.

When does the right of withdrawal expire? (Consumer Code, Article 55)

Withdrawal right provided for in articles 64 and following, as well as articles 52 and 53 and paragraph 1 of article 54 does not apply:

contracts for supply of foodstuffs, beverages or goods for everyday household use supplied to the consumer's domicile, to his place of residence or to his place of work, by distributors who make frequent and regular tours

contracts for the provision of services relating to accommodation, transport, catering and leisure, when, at the time the contract is concluded, the professional undertakes to provide these services on a specific date or in a pre-established period

Unless otherwise agreed between the parties, the consumer cannot exercise the right of withdrawal provided for in articles 64 and following in the cases:

supply of services whose execution has begun, with the consumer's agreement, before the expiry of the term provided for by article 64, paragraph 1

the supply of goods or services whose price is linked to fluctuations in financial market rates that the professional is unable to control

supply of goods made to specifications or clearly personalized or which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly

supply of sealed audiovisual or computer software products, opened by the consumer

supply of newspapers, periodicals and magazines

of betting and lottery services

For more information, it is possible to consult the legal text available on the Ministry of Economic Development.